Closing the gap: from nescience to knowledge management

A. Schatten, S. Biffl, A. Tjoa:
"Closing the gap: from nescience to knowledge management";
in:"Euromicro Conference, 2003. Proceedings. 29th , Sept 1-6, 2003", IEEE Computer Society Press, 2003, ISBN: 0-7695-1996-2, S. 327 - 335.