Cluster Analysis as a First Step in the Knowledge Discovery Process. Andreas Rauber, Department of Software Technology, Vienna University of Technology, Favoritenstr. 9 - 11 /188, A--1040 Vienna, Austria, www.ifs.tuwien.ac.at/~andi. Jan Paralic, Department of Cybernetics and Artificial Intelligence Technical University of Kosice Letna 9 SK - 04200 Kosice, Slovak Republic www.tuke.sk/~paralic Abstract: Cluster Analysis is one of the most prominent methods for the analysis of large, unknown data sets. It provides a particularly suitable tool for obtaining a first overview of the data, forming a prominent starting point for further evaluation. In this paper we present some lessons learned during the application of two clustering approaches to the analysis of castle admission tickets sales data. A Bayesian unsupervised classification based on AutoClass, and an unsupervised neural network, the Self-Organizing Map, are used to obtain a first impression of the available data to form the basis for further exploration. We show that this type of cluster analysis provides a suitable first step in the knowledge discovery process. The different types of result representation and their suitability of providing a first insight into the data set are analyzed and compared. Keywords: Data Mining, Cluster Analysis, Bayesian Classifier, Neural Networks. ---- In: Journal of Advanced Computational Intelligence (JACI), Vol. 4, No., 4, December 2000.